Finding the right IT partner had always been a prolonged and monotonous task for CIOs, IT leaders and senior professionals of the enterprises at present. With the traditional IT vendors serving as under-resourced organizations, the inability of them to follow minimal overall turnaround times pose as one of the major issues.
Delivering a concept to solution in either business or technology, in the specific timeframe within a budget-bound framework is extremely appreciated by these C-level decision-makers.
Criteria for selecting IT services companies
Right proportion of the partner’s size with your enterprise
The businesses find it extremely hard to decide on the right IT service vendor as they usually get vacillated between the big IT service providers and boutique establishments. Associating with a huge company poses the risk of getting lost in between their multiple celebrated clients whereas partnering with a boutique shop, smaller than your company might be inefficient in providing the right resources and expertise to scale them up or down as per your fluctuating needs. Therefore, the challenge is to be in the right place at the right time.
Precise credentials and a strong leadership team
The thorough expertise and knowledge of your IT service provider within your field will narrow down the time and effort taken to conceive the services for your sector. It is very much important to have a related check on the credentials and reputation of your vendor by reviewing the testimonials on reliable platforms like Clutch and Goodfirms. At the same time, the productiveness of their leadership teams can generate viable workforce thereby enriching the overall functioning of your company.
Scalability of the partner
CIOs and other executives who deal with the IT service vendors look for scalability with which they could work on the engagements over the course of time. The executives mostly look towards beginning the work in a small scale and then developing it in the long run.
Global and consistent delivery capacity
Ability to deliver quality solutions consistently is one of the most important qualities to be monitored in your partner. Engage your potential partner with four to eight weeks schedules and follow their delivery process to confirm the vendor’s proficiency in handling them. Their consistency throughout the process will prove their worth in being your partner in the future journey.
Company culture and values
Companies’ culture, value, and vision along with other intangibles are often neglected in the process of choosing the potential partner. Difficult to quantize, they still prove to be basic with respect to all other criteria in order to build a decent bonding between your company and partner.
If you are interested to know more about how to select an IT services company, please do connect with us here.
Scott has over 25 years of experience in the information and technology business. He started as an analyst at TransUnion. After eight years of production roles, he moved into business development. Post TransUnion, he did sales stints at Experian Marketing Services and Entiera. He later joined Mindtree and was with them for eight years where he started by selling Data and Analytics Services to new clients, eventually selling Mindtree’s entire gamut of services. At Ignitho, as the Chief Commercial Officer (CCO) he head's the North America business and drives partnerships for this market.